All donor human milk (DHM) for outpatients is dispensed by prescription. Once a healthcare provider has written a prescription for a non-hospitalized patient, the following steps should be taken:
The following are responsibilities of the prescribing provider:
Note: Medicaid clients require specific forms to be completed by their physician. Milk Bank staff will fax these forms to the physician once an order for DHM has been received. They must be completed, signed, and returned to Mothers’ Milk Bank before the recipient can receive milk.
Call the Milk Bank with the following information:
It is the responsibility of the outpatient’s family or guardian to contact the milk bank by 3pm CST Monday through Thursday, for next-day delivery.
If the baby is an inpatient on donor milk who is being discharged, we recommend that you ask the hospital to send the baby home with enough milk to feed the baby until your shipment arrives. If the baby is in Austin, the milk can be picked up at the milk bank upon discharge during business hours, as long as the milk bank has received the prescription and necessary paperwork and you have scheduled your pick-up with us.
If your child spent time in the NICU within the last 3 years, you can qualify for 8-12 free counseling sessions through our partner Hand to Hold. We highly recommend applying for this free service if you live in the Austin area. Learn more and apply online.